Platform One Cafe

Railway Rd, Downham Market PE38 9EN, United Kingdom
$$$ cafe
(27 Reviews)
Price Range £1–10

Welcome to Platform One Cafe, a delightful retreat nestled on Railway Road in Downham Market, UK. This charming cafe is not just a place to grab a quick drink; it’s a haven for travelers seeking warmth, comfort, and exceptional service in a cozy atmosphere. Whether you’re waiting for a train or just indulging in a leisurely coffee break, Platform One is sure to leave you feeling rejuvenated.

As you step inside, you’re greeted by the aromas of freshly brewed coffee and the inviting chatter of friendly patrons. The cafe boasts a dedicated staff who truly go above and beyond for their customers. Just ask Frederick Jenkyn, who was impressed when the attentive staff ran out his coffee to the train door to ensure he didn't miss his ride. It’s this kind of heartfelt service that sets Platform One apart from the rest.

Speaking of service, on particularly hot days, the team is ready to assist, as noted by Jon Nicholson, who was gratefully served a refreshing drink despite a hiccup with contactless payment. This dedication ensures that every visit feels personal and warm, making it a perfect destination for everyone, from busy commuters to local coffee lovers.

On those chilly days, customers can find solace in the inviting atmosphere and hearty snacks. David Hellewell describes his experience on a freezing day as a warm retreat, where he could enjoy a hot snack and a comforting coffee that soothed his travel weariness. The cozy seating and the friendly host create an environment that feels like home away from home, perfect for unwinding.

Many have found themselves leaving the cafe with smiles and satisfaction, like Kevin Sewell, who praised their excellent latte and the lovely, friendly service provided by Edwina and Jamie. It’s the kind of place where camaraderie and connection flourish, making every interaction delightful.

Even if you find yourself in a rush, the staff here understand the journey of the traveler. T Smith experienced this firsthand when their coffee had to be left behind; the considerate staff quickly refilled it and delivered it through the train door just in time, showcasing their commitment to superb service.

If you’re in the Downham Market area, make sure to drop by Platform One Cafe. It’s more than just a pit stop; it’s an experience where great coffee, congenial service, and a warm atmosphere converge to create lasting memories. No matter if you’re a regular or a newcomer, you’ll find yourself feeling valued and appreciated. Enjoy your time at Platform One Cafe, where every visit is met with a friendly smile and a steaming cup of delight!

Service options
Takeaway
Dine-in
Delivery
Highlights
Great coffee
Great dessert
Great tea selection
Popular for
Breakfast
Lunch
Solo dining
Accessibility
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Offerings
Coffee
Quick bite
Dining options
Breakfast
Brunch
Lunch
Dessert
Amenities
Toilet
Atmosphere
Casual
Crowd
Tourists
Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards
Children
Good for kids
Openings Hours
Checking

Monday

06:00 AM - 04:30 PM

Tuesday

06:00 AM - 04:30 PM

Wednesday

06:00 AM - 04:30 PM

Thursday

06:00 AM - 04:30 PM

Friday

06:00 AM - 04:30 PM

Saturday

07:30 AM - 05:00 PM

Sunday

Closed

27 Reviews
Frederick Jenkyn

30 Aug 2025

The ladies here are lovely, when the train arrived early they ran my coffee out to the train as I stood in the door so I didn’t miss it.

Jon Nicholson

07 Aug 2025

A huge thankyou to the staff at the cafe when I couldn't pay as contactless wasn't working! The drink was most welcome on such a hot day!

David Hellewell

06 Jul 2025

On a freezing day, the cafe was a welcome retreat to have a hot snack and a coffee. Warm and comfortable with a friendly host. Thankyou and hope to see you next time travelling in your area. David

Kevin Sewell

05 Jul 2025

Excellent latte for our train journey. lovely friendly staff Edwina & Jamie Service with a smile

T Smith

23 Jun 2025

Lovely little place. Ordered a coffee but then my train pulled up so I had to run out and abandon it. The nice bloke quickly filled it up and ran out with it, handing it to me through the train door just in the nik of time. Very grateful, superb service.

Darren Joyce

21 Jun 2025

A pleasant wait in the cafe today, I enjoyed my cappuccino whilst reading the complimentary rail news, the gentleman serving was friendly and efficient can't wait to be back.

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